Leveraging AI in Salesforce for Tailored Customer Experiences
Salesforce, combined with Artificial Intelligence (AI), offers businesses powerful tools to enhance customer interactions. By integrating AI capabilities into Salesforce, organizations can revolutionize how they engage with customers, anticipate needs, and build meaningful relationships. As a result, businesses can create more personalized and effective customer experiences. AI-Powered Personalization in Salesforce Customer Insights from Unified Data […]

Salesforce Winter ’25: What You Need to Know
Salesforce Winter ’25 is one of three annual seasonal updates released by Salesforce, alongside Spring and Summer versions. These updates introduce new features, enhancements, and innovations to help users stay ahead in the rapidly evolving world of CRM technology. Notably, the Winter ’25 release prioritizes user experience, boosts productivity, and provides cutting-edge tools that enable […]

Digital Transformation Roadmap for 2025
Ready to embark on your digital transformation journey in 2025? Follow this structured roadmap, featuring actionable steps on how to define goals, assess current systems

Unlocking Success with Salesforce Sales Cloud: A JSBC Labs Perspective
In today’s fast-paced business landscape, effective sales management is the key to staying ahead of the competition. As a proud Salesforce partner, JSBC Labs is dedicated to providing world-class Salesforce solutions that empower businesses to achieve their sales goals. One of the most powerful tools in our arsenal is Salesforce Sales Cloud. In this blog, we’ll explore the myriad benefits of Sales Cloud and how it can transform your sales operations.

Using SurveyMonkey with Salesforce
Integrating SurveyMonkey with Salesforce allows you to seamlessly collect and sync survey data directly into your CRM platform. By creating customized surveys through SurveyMonkey, you can effortlessly gather valuable feedback, ratings, and opinions from your customers. The integration enables automatic data capture and updates in Salesforce, ensuring that your customer records are up to date with the latest insights.

Salesforce Einstein and GPT: The Future of AI in CRM
Artificial Intelligence (AI) is revolutionizing the world of Customer Relationship Management (CRM). Salesforce, the world’s leading CRM platform, has integrated AI in its platform with Einstein AI. In addition, the introduction of GPT (Generative Pre-trained Transformer) has opened up new possibilities in the field of natural language processing (NLP) and customer service automation.
ChatGPT and Visual Studio Code(VSC)
Visual Studio Code is a popular and versatile code editor that is used by developers worldwide for software development. While Visual Studio Code comes with many built-in features, there are a variety of extensions that can be installed to make it even more powerful. One such extension is the ChatGPT extension, which allows developers to […]

Salesforce Launches New Trailhead Go App for Mobile Learning
Salesforce, the world’s leading customer relationship management (CRM) platform, has launched a new mobile app, Trailhead Go, designed to provide users with on-the-go access to its popular learning platform, Trailhead.

Weekly Round Up – Saleforce Admin Tips
As a Salesforce Administrator, here are some tips that may help you: By following these tips, you can become a more effective Salesforce Administrator and help ensure the success of your Salesforce implementation.

Salesforce – Resetting passwords in Bulk
Hello Trailblazers, Have you ever found yourself in a situation where you need to reset passwords for multiple users? Well, fret not, as I have a solution for you! The following code is a rough idea of how you can achieve this: public class ChangePassword { public ChangePassword() { List<User> userList = new List<User>(); userList […]