Scaling Salesforce for Business Success
As your business grows, your Salesforce strategy must evolve as well. While the basics help you get started, simply maintaining the status quo will not be enough. To scale Salesforce effectively, you need custom development, enterprise-level optimizations, and long-term planning. Otherwise, you risk inefficiencies, system slowdowns, and limited functionality. Therefore, in this guide, we’ll cover […]
User Adoption & Best Practices for Success
Implementing Salesforce is only the first step; however, ensuring your team actively uses it effectively is what truly drives success. Without proper adoption, you may end up with messy data, missed opportunities, and inefficient processes. To help you avoid these pitfalls, we’ll cover the best strategies to maximize Salesforce adoption and ensure long-term success. 1. […]
Reports & Dashboards – Making Data-Driven Decisions
Salesforce is not just a CRM; rather, it is a comprehensive analytics platform that empowers businesses to track performance, monitor key metrics, and make well-informed decisions. With Reports & Dashboards, you can visualize your sales, marketing, and customer service data in real time. As a result, you can identify trends early, optimize strategies effectively, and […]
Service Cloud – Enhancing Customer Support
Customer support is essential for any business. However, managing inquiries efficiently can be challenging. Fortunately, Salesforce Service Cloud simplifies the process. It helps businesses handle inquiries, automate responses, and improve service quality. Whether managing support tickets, live chats, or knowledge base articles, Service Cloud streamlines operations. As a result, businesses can deliver a better customer […]
Top 10 Questions for a Successful Salesforce Implementation
1. What Are the Key Business Goals We Want to Achieve with Salesforce? Before diving into Salesforce’s powerful features, you must first clarify your business objectives. Are you aiming to enhance sales efficiency, improve customer service, streamline operations, or optimize marketing campaigns? Without a well-defined goal, it is easy to get lost in unnecessary customizations. […]
Digital Transformation Trends in the UK
The UK’s business environment is evolving rapidly, driven by digital transformation. Key trends are emerging as businesses look to stay competitive and enhance operational efficiency: JSBC Labs: Your Digital Transformation Partner At JSBC Labs, we understand that every organization’s needs are unique. That’s why we provide tailored Salesforce solutions that align with your specific transformation […]
Salesforce Crowned Best Software Company of 2025, Outranks Google and Microsoft
London February 20, 2025 – Salesforce has officially been crowned the world’s top software company for 2025, according to G2’s annual Best Software Companies rankings This achievement highlights Salesforce’s continued dominance in the software industry and marks a significant milestone: the cloud-based CRM leader has outranked tech giants including Google and Microsoft on G2’s influential […]
Salesforce Winter ’25: What You Need to Know
Salesforce Winter ’25 is one of three annual seasonal updates released by Salesforce, alongside Spring and Summer versions. These updates introduce new features, enhancements, and innovations to help users stay ahead in the rapidly evolving world of CRM technology. Notably, the Winter ’25 release prioritizes user experience, boosts productivity, and provides cutting-edge tools that enable […]
How to Scale Your Small Business with Salesforce
In today’s fast-paced digital world, small businesses must leverage the right tools to compete and grow. Among the best solutions available, Salesforce CRM stands out as a platform that streamlines operations, strengthens customer relationships, and drives business growth. Regardless of whether you are just starting out or looking to scale further, adopting Salesforce strategically can […]
What is Salesforce? A Beginner’s Guide for Businesses
In today’s digital-first world, businesses are constantly looking for ways to streamline processes, enhance customer relationships, and boost productivity. This is where Salesforce comes in—a powerful platform designed to help businesses achieve these goals. Whether you’re new to Salesforce or just exploring its possibilities, this beginner’s guide will break down its key features and explain […]
