
New Year, New Solutions – Transforming 2025
Start 2025 strong by transforming your business with Salesforce. At JSBC Labs, we provide tailored Salesforce solutions to help you automate processes, scale growth, and drive innovation.

Unlocking Career Opportunities as a Salesforce CRM Developer
In today’s digitally driven business landscape, Customer Relationship Management (CRM) systems are pivotal for managing interactions with current and potential customers. Among the various CRM platforms, Salesforce stands out as a leader, offering robust solutions that drive sales, customer service, and marketing efforts. This prominence has paved the way for specialized roles like the Salesforce […]

Integrating Salesforce with Xero Accounting: Streamlining Your Business Operations
In today’s fast-paced business environment, efficiency and seamless data flow are crucial for maintaining a competitive edge. Integrating your Customer Relationship Management (CRM) system with your accounting software can significantly enhance your operations, providing a unified view of your business performance. At JSBC Labs, we specialize in integrating Salesforce with Xero Accounting to help businesses […]

Navigating the Salesforce Ecosystem: Current Happenings and Future Trends
The Salesforce ecosystem is buzzing with exciting developments, transformative trends, and impactful innovations that are shaping how businesses operate. Whether you’re a seasoned Salesforce professional or just beginning your journey, here’s a snapshot of what’s happening in the Salesforce world today. 1. Winter ’25 Release: A Glimpse into the Future The Winter ’25 Release is […]

Part 2: Navigating the Salesforce Interface
While both Lightning Experience and Classic Experience offer similar functionalities, Lightning Experience is designed to be more intuitive and user-friendly. It features a modern interface with a cleaner layout and enhanced navigation. Here’s a quick comparison: Customizing the Salesforce Interface Example: To customize your home page in Lightning Experience, navigate to your home page and […]

Becoming a Salesforce Administrator
Part 1: Understanding the Salesforce Ecosystem Salesforce is a powerful customer relationship management (CRM) platform that helps businesses manage their interactions with customers and prospects. It’s a cloud-based solution, meaning you don’t need to install any software on your computers. Salesforce provides a centralized hub for storing and managing customer data, tracking sales opportunities, and […]

Unleashing the Power of Data with Salesforce Data Cloud
In the digital age, data is the lifeblood of businesses, driving decisions, shaping customer experiences, and unlocking new opportunities for growth. However, managing and making sense of this data can be a daunting task, especially when it’s scattered across different platforms and systems. Enter Salesforce Data Cloud, a game-changer in the realm of data integration, management, and analytics. This blog post delves into what Salesforce Data Cloud is, its key features, benefits, and how it seamlessly integrates with the Salesforce ecosystem to revolutionize how businesses access, analyze, and act on their data.

Exploring the Latest Developments in Salesforce’s Data Cloud
In today’s data-driven world, businesses rely on actionable insights to drive growth, improve customer experiences, and stay competitive. Salesforce’s Data Cloud has been a key player in providing valuable data solutions for businesses. In this blog post, we’ll dive into the latest developments in Salesforce’s Data Cloud, highlighting how these advancements are shaping the future of data-driven decision-making.

Salesforce Free Certification Exam Vouchers
Build your expertise and certify more individuals with the Salesforce Partner Program voucher benefit. Learn how to request your voucher codes, which exams can be purchased with vouchers, information on rescheduling an exam, and information on voucher expiration.

Automate This! — Power Up Your Einstein Bot with Flow
Welcome to another “Automate This!” In this live-streamed video series, we cover all things automation, from use cases and best practices to showcasing solutions built by #AwesomeAdmin Trailblazers like you. With automation, you can remove manual tasks, drive efficiency, and eliminate friction and redundancy. In this episode, see how Brandon Van Galder uses an Omni-Channel flow to route and re-route incoming chats to multiple queues based on agent availability.