The Hidden Cost of Bad Recruitment Systems
Most recruitment businesses know when something isn’t working, but few can quantify the cost of it.
Bad recruitment systems rarely fail in obvious ways. They don’t usually crash or stop teams from working altogether. Instead, they quietly slow things down, introduce friction, and create inefficiencies that compound over time.
For recruiters, that hidden cost adds up faster than many realise.
Vertical-Specific Software — The Future of Business Tech in 2026
Most off-the-shelf platforms try to serve recruitment, healthcare, education, logistics, retail, finance, all with the same tools. That leads to workarounds instead of workflows, endless custom fields with no logic, manual fixes for automated systems, and teams being trained to fight the software instead of use it. Instead of supporting operations, tech becomes another problem to manage.
Salesforce Agentforce & Data Cloud — What This Means for Business Leaders
Salesforce’s ongoing expansion of Agentforce and Data Cloud represents more than another product update. It signals a shift in how enterprises should think about CRM platforms: from systems of record to systems of intelligent action. For leadership teams, these enhancements are not just technical news — they have strategic implications for operational confidence, data governance, […]
The Scariest Part of Recruitment (And How JSBC Labs Makes It a Less Frightening)
It’s Halloween — a time for spooky stories, haunted houses, and jump scares.
But for recruiters? The real horrors aren’t found in dark forests or abandoned castles.
They live in inboxes, spreadsheets, and compliance checklists.
Embracing the Winter ’26 Release: A Note from Jay’s Desk
As we roll into the final quarter of the year, I’m thrilled to share what our team at JSBC Labs has been building toward: the Winter ’26 release. This is one of our most refined, user-centric updates yet—less about grand new features, and more about sculpting every interaction to be faster, cleaner, and more intuitive for our clients and their users.
Winter ’26 Salesforce Flow
At JSBC Labs we live in Flow Builder—automating onboarding, dispatch ops, credit workflows, and the odd gnarly data cleanup. Winter ’26 doesn’t rewrite the rulebook, but it makes the day-to-day faster and saner. Here’s what stood out in hands-on testing across real client scenarios. TL;DR 1) The new debug experience (now great for Screen Flows) […]
Enabling Record Locking and Unlocking in Apex: A Quick Guide
Ever run into this frustrating little gem in your Salesforce deployment or Apex tests? System.NoAccessException: Apex approval lock/unlock API preference not enabled Yeah, us too. If you’re trying to use Approval.lock(record) or Approval.unlock(record) in Apex, Salesforce needs you to explicitly enable the feature first. Here’s how to do it — with a side of clarity […]
Salesforce Admins’ Roadmap for 2025 – AI and Beyond
As 2025 unfolds, Salesforce Admins are at the forefront of a transformative shift in the CRM landscape. With the rapid integration of AI, automation, and enhanced data capabilities, the role of the Admin is evolving from system maintenance to strategic enablement. At JSBCLABS, we believe it’s more important than ever for Admins to stay ahead […]
Service Cloud – Enhancing Customer Support
Customer support is essential for any business. However, managing inquiries efficiently can be challenging. Fortunately, Salesforce Service Cloud simplifies the process. It helps businesses handle inquiries, automate responses, and improve service quality. Whether managing support tickets, live chats, or knowledge base articles, Service Cloud streamlines operations. As a result, businesses can deliver a better customer […]
AI-Powered Personalization in Salesforce
Salesforce, combined with Artificial Intelligence (AI), offers businesses powerful tools to deliver highly personalized customer experiences. By integrating AI capabilities into Salesforce, organizations can not only enhance customer engagement but also build meaningful relationships. As a result, businesses can anticipate customer needs and tailor interactions accordingly. AI in Salesforce enables personalization at scale, allowing businesses […]
