Building for Scale and Security in Recruitment Tech

Recruitment software looks simple on the surface — jobs, candidates, placements.
Underneath? It’s one of the most complex data ecosystems you’ll ever engineer. Personal data, compliance checks, document verification, payroll, timesheets — all connected and constantly changing.

The Human Code: Balancing Tech and Trust in Hiring

In today’s fast-moving world of talent acquisition, technology is transforming how we attract, engage, and evaluate candidates. Artificial intelligence, analytics, and automation are no longer optional tools, they’re integral to how modern recruitment operates.

Connecting the Dots: How Data Flow Shapes the Candidate Journey

In recruitment, experience is everything. Every click, every email, every form submission, it all forms part of a larger journey that defines how a candidate perceives your brand. Behind that seamless experience lies a hidden architecture of integrations, APIs, and data flows — quietly working together to make recruitment feel effortless.

Human-Tech Harmony: Redefining Recruitment in the AI Era

In today’s fast-paced world of work, recruitment technology has become an undeniable ally. From applicant tracking systems to AI-driven sourcing tools, these innovations have revolutionised the way we attract, engage, and assess talent. Yet, amid all this efficiency, there’s a quiet truth that HR professionals know all too well — recruitment is still, at its […]

Leveraging AI in Salesforce for Tailored Customer Experiences

Salesforce, combined with Artificial Intelligence (AI), offers businesses powerful tools to enhance customer interactions. By integrating AI capabilities into Salesforce, organizations can revolutionize how they engage with customers, anticipate needs, and build meaningful relationships. As a result, businesses can create more personalized and effective customer experiences. AI-Powered Personalization in Salesforce Customer Insights from Unified Data […]

Salesforce Winter ’25: What You Need to Know

Salesforce Winter ’25 is one of three annual seasonal updates released by Salesforce, alongside Spring and Summer versions. These updates introduce new features, enhancements, and innovations to help users stay ahead in the rapidly evolving world of CRM technology. Notably, the Winter ’25 release prioritizes user experience, boosts productivity, and provides cutting-edge tools that enable […]

Digital Transformation Roadmap for 2025

Ready to embark on your digital transformation journey in 2025? Follow this structured roadmap, featuring actionable steps on how to define goals, assess current systems

Unlocking Success with Salesforce Sales Cloud: A JSBC Labs Perspective

In today’s fast-paced business landscape, effective sales management is the key to staying ahead of the competition. As a proud Salesforce partner, JSBC Labs is dedicated to providing world-class Salesforce solutions that empower businesses to achieve their sales goals. One of the most powerful tools in our arsenal is Salesforce Sales Cloud. In this blog, we’ll explore the myriad benefits of Sales Cloud and how it can transform your sales operations.

Using SurveyMonkey with Salesforce

Integrating SurveyMonkey with Salesforce allows you to seamlessly collect and sync survey data directly into your CRM platform. By creating customized surveys through SurveyMonkey, you can effortlessly gather valuable feedback, ratings, and opinions from your customers. The integration enables automatic data capture and updates in Salesforce, ensuring that your customer records are up to date with the latest insights.

Salesforce Einstein and GPT: The Future of AI in CRM

Artificial Intelligence (AI) is revolutionizing the world of Customer Relationship Management (CRM). Salesforce, the world’s leading CRM platform, has integrated AI in its platform with Einstein AI. In addition, the introduction of GPT (Generative Pre-trained Transformer) has opened up new possibilities in the field of natural language processing (NLP) and customer service automation.

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