Agentforce isn’t theoretical — it’s already transforming how sales teams operate. The key is using it where autonomy adds value, not chaos.

Use Case 1: Lead Qualification Agent

• Reviews inbound leads
• Enriches via Data Cloud
• Assigns priority
• Triggers next best action

No SDR bottleneck. No delays.

Use Case 2: Deal Risk Monitoring

Agentforce continuously evaluates:

• Engagement drop-offs
• Pricing anomalies
• Approval delays

Then acts, notifies, or escalates automatically.

Use Case 3: Forecast Confidence Agent

Rather than static forecasts:

• Agentforce validates assumptions
• Flags inconsistencies
• Requests missing inputs

Use Case 4: Account Expansion Agent

Monitors:

• Usage patterns
• Support cases
• Contract terms

Then triggers upsell or renewal workflows.

The JSBC Labs Rule

If a human:

• Repeats decisions
• Follows patterns
• Acts on signals

It’s a candidate for Agentforce.